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Quantity Discounts

Organizational and individual customers are eligible for significant discounts on the World Edition. Bound and loose-leaf editions may be combined to achieve the maximum discount possible. Discounts are listed in the table below:


Total Quantity Purchased Discount
1-9
0%
10-24
20%
25-49
25%
50+
30%
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Payment
Payment can be made with Visa, MasterCard, or American Express.
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Copy Privileges

CultureGrams products are copyrighted material. If you purchase a complete World Edition bound or loose-leaf set, unlimited "copy privileges" are included as part of the purchase price. However, for individual World, Kids, and States reports (available as PDF downloads), a copy privileges license is sold separately from the print product and must be re-purchased annually. This copy privileges license grants you the right to make copies from individual CultureGrams reports you have purchased and still be in compliance with copyright law. Making copies from individual CultureGrams reports without purchasing copy privileges is a violation of copyright. For a price quote, call 1.800.521.0600 ext. 2873.
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Copyright and Republication

CultureGrams content is copyrighted and closely protected. Requests for republication must be submitted in writing to customer_service@proquest.com. Only academic/scholarly requests for republication will be granted. Absolutely no commercial, for-profit permissions are allowed.

Approved use allows for up to FIVE sentences from a single CultureGrams category, per request. Whole categories of CultureGrams content may not be reprinted in their entirety, even for academic use. Similarly, multiple paragraphs/sentences excerpted from multiple categories may not be reprinted. Use must be confined to a single work, to include papers, theses, articles, electronic presentations, etc. Print, CD, and single-computer use are acceptable; Web distribution is not.

Approved use must include the following attribution:
"CultureGrams content copyright 2009 ProQuest LLC and Brigham Young University. Content may not be republished or redistributed in any way, form, or medium without the express written consent of ProQuest."

Expanded usage may be granted but will carry a license agreement/use fee based on amount of content used and breadth of distribution. A price quote can be obtained by e-mailing customer_service@proquest.com. Include requested material, length of time for distribution, and breadth of distribution (volume/subscribership/readership).
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Single-User CD-ROM

The single-user CD included in the 2003 and 2004 print editions may not be copied, networked on multiple computers, or sold individually. The CD alone has no retail or return value. Defective CDs were available for replacement only within 45 days of initial purchase. This CD is not equivalent to the purchase of an Online Database; it does not include print rights, full search capabilities, nor the ability to upgrade to online add-on features (Recipe Collection, Photo Gallery, Famous People).
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Online Database Remote Access

Organizations that have the “remote access” option for their Online Database subscription will be given an organization-wide username and password, allowing their patrons, employees, and/or students anywhere, anytime access to the CultureGrams Online Database. Users may allow members of their immediate families to access the Online Database using their username/password. Further distribution of the username/password is prohibited and will breach the organization's license agreement, subjecting the agreement to termination without monetary compensation. Username/password use is monitored by ProQuest.
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Shipping and Handling

No shipments will be made for CultureGrams downloadable PDF orders.

Shipping and handling charges on all print World Editions is 8% of the subtotal. An additional surcharge of 25% is added to all international print orders.

Standard shipping method for domestic orders is Fed Ex Ground. You may also opt to have your order shipped Fed Ex Express (continental U.S. only).

Standard shipping method for international orders is Global Priority Mail.

Please allow 10 days for delivery. All orders with inventory on hand will be shipped within two business days of the order. Backordered items will be filled as soon as product is in inventory. Annually updated products will not be available for shipping prior to August 1, but may be ordered as early as April 1.
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Returns

As of August 1, 2004, CultureGrams products are NOT returnable.

For damaged or defective products, or if you discover an error in your order, please do NOT open or use the products. Notify ProQuest immediately at 1.800.521.0600 ext. 2873. Damaged product will be replaced at no charge to you and with no additional shipping charges. Damaged/defective product or order errors must be returned within 45 days of original ship date.

CultureGrams products are unconditionally guaranteed. If you are not completely satisfied with your product, you may return it for a full refund (less original shipping costs). Returns must be posted at your expense, with a written statement giving the reason for your return.

For any questions about the ProQuest returns and refund policy, please call our customer service department at 1.800.521.0600 ext. 2873.
For more information, please contact us:

For more information, please contact us:

ProQuest
Attn: CultureGrams
789 E. Eisenhower Pkwy.
Ann Arbor, MI 48106-1346
U.S.A

Toll Free: 1.800.521.0600 ext. 2873
Fax: 1.800.864.0019
E-mail: core_service@proquest.com
Availability: Monday - Friday 8AM - 5:30PM EST

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